Unfortunately, since the recent announcement of Rat Labs joining together with Norseman Games to develop The Realm Online, there have been many threats made to the staff members on both Rat Labs and the Norseman Games teams. In addition, we received an anonymous message today stating some old information was going to be or had been leaked. This does not affect any accounts that you created on https://mistwalkers.co or https://realmserver.com since Rat Labs launched this new website.
There is no evidence of this being factual, nor do we believe it to be. NG is investigating this extensively to see if anything of the sort happened. As a precaution and because we prefer to be proactive rather than reactive, we ask that if you are using the same password you had prior to the transition to Rat Labs that you take the time and change your account password as well as your home password to prevent any of these people with a vendetta from having any power over the future of this game. All unlinked account passwords have also been changed to protect them as well, and we’ll work with anyone looking to reactivate their old accounts to get them their credentials in a timely manner!
We here at Rat Labs are protective of our community - we have, and will continue to always be truthful with our players.
Rat Labs and Norseman Games
Changing your game account password is easy!
1. Log into your web account
2. Navigate to the Game Accounts page
Click here to go to the game accounts page
3. Scroll to the account you wish to change your password for
4. Click on the Reset password hyperlink
5. Enter your new password and click on the Reset Password button
6. You will see a notification indicating your password has been changed
Please note: this changes your game account password only - not your house password!
It will close on June 1st, 2018. The current MW server is considered a beta for the new official licensed server (named Finvarra's Fortress) launching June 1st, 2018. The legacy server (named Despothes Grove (Legacy) will be kept in tact.
Email email@example.com with all the details you can remember: login username, password, and character names, levels, etc… A customer service representative will try to find your account and will communicate with you via email if they are able to locate your account. They will also be able to reset your passwords. Note: There were periodic wipes made by Norseman Games so there may be a chance that your account no longer exists.
Rat Labs, LLC was formed by existing Developers from the MistWalkers private server who wanted to legitimize their involvement with TRO development.
Everyone will start fresh. Some features that were popular in the beta server (MW) will be implemented in the new server. This new server is planned to be able to connect with a new client that is being developed in Unity or Unreal Engine 4 about late 2020. This will allow people to play on multiple platforms HTML5, iOS, Android, macOS, Linux, and Windows. The new client will include a modernization of graphics while maintaining the original look of the Realm Online.
Yes, please join the discussion here: https://mistwalkers.co/forum/feedback/how-can-we-reward-players-who-have-dedicated-their-time-to-mw
Yes, more details can be found here: https://realmserver.com/game_information/account_types
You will receive premium benefits on both the legacy (Despothe’s Grove) and the new server (Finvarra’s Fortress). More information can be found here: https://realmserver.com/game_information/account_types
Follow directions here: https://realmserver.com/game_information/getting_started
Make an account on realmserver.com and go to this portion of the forums: https://realmserver.com/forum/feedback
Make an account realmserver.com and then go to this portion of the forums:
Rat Labs, LLC will be responsible and it will show up as RAT-LABS.COM REALMONLI. All payments are processed through stripe, RatLabs does not store any payment information and does not have access to unmasked payment information.
We've received a lot of CS emails asking to recover lost house and strongbox passwords. In response to this we have added a new capability to the website which allows you to look up your house and strongbox passwords!
Simply go to the accounts page and you will see an option to reveal your passwords per character.