Launcher will not open?

Started by elackey

elackey

My computer installed updates last night. Now when I click the launcher I get the icon in the taskbar, but the window doesn't pop up. I've restarted computer and also tried to redownload the game. I'm running windows 10 pro version 1903.

elackey

@Wolf Hi, its the same thing. I think it has something to do with the windows update and possibly graphics settings. Earlier before I saw your post the launcher finally opened and then when I clicked on the Fin server the laptop crashed with a blue screen of death saying ddkmd.sys failed.

Wolf (Staff)

A search turns up this regarding that error,

The Ddkmd.sys error can occur due to several reasons and one of the common reasons being driver corruption and hardware incompatibility. The problem usually occurs when you connect a new hardware component to your PC like a graphics card, a USB device or a second monitor etc.

You could try making sure your Drivers are up to date.

Open Start.
Search for Device Manager and click the top result to open the experience.
Double-click the category with the device you want to update.
Right-click the device, and select the Update Driver option.
Click the Search automatically for updated driver software option.

elackey

I saw that too Wolf. I will look at it over the next few days. I will post a fix if I find something.
Merry Christmas!